Discount Travel With a Disabled Coachcard

If you are a disabled person travelling on National Express coaches then investigate Discount Travel With a Disabled Coachcard. It costs £10.00, it is valid for 12 months and enables you to save a third off the full ticket price on many journeys. This looks like good value for your money.

Discount Travel With a Disabled Coach card

I think the National Express coach network is very good and many journeys are considerably cheaper than the equivalent train journey.

Discount Travel With a Disabled Coachcard (1)

National Express use a disability coachcard

About our coaches

This is what National Express say about their coaches:

Majority of our services offer guaranteed reclining leather seats, air-conditioning, plug sockets for charging your mobile, toilet facilities, onboard digital entertainment in the VUER app, friendly drivers to help load your heavy luggage

  • Save 1/3 on Standard and Fully Flexible fares, even at peak times.
  • Enjoy £15 mid-week day returns on Tuesdays, Wednesdays and Thursdays.
  • Accessible coaches with the majority having a lift at the front door
  • 95% of our coaches are wheelchair accessible with anchor points and located at the front of the coach.

You need 3 documents

It is very easy to buy a Disabled Coachcard. Click on this link: Disabled Coachcard and follow the instructions. You don’t need proof of your disability to buy the card but when travelling you must carry three documents with you:

  1. Your coach ticket
  2. Your Disabled Coach card
  3. Proof of disability, such as a blue badge or a letter from the DWP showing 100% mobility allowance.

I haven’t bought a coachcard myself because I have not travelled by coach since I became disabled so I can’t speak with the benefit of experience. I used them in 2008 to travel to and from Bournemouth each week and they were punctual and reliable. Not many journeys are needed to recoup the cost of the Disabled Coach card.

Be aware of the Terms and Conditions

  • This Coachcard is not valid for: Hotel Hoppa, European Services, Ulsterbus, Third Party services, special event services, Season tickets, Multiride and Restricted fare tickets.
  • Discounted tickets can be purchased online, by phone, or in person at any National Express outlet or ticket machine and from drivers on board.
  • Your Coachcard if only valid for use for travel from the next calendar day after purchase.
  • Please show the driver your Coachcard when boarding as failure to do so will invalidate your ticket.
  • Maximum of four Coachcards per booking.
  • We charge £2.50 postage fee to send your Coachcard out to you when you book online or by phone.

My thoughts

I don’t think this is as good a deal as the Disabled Persons Railcard It does not give the carer a discount. Nonetheless I’m quite sure some people will find it good value for money.

Also if you are disabled then don’t forget to get a Concessionary Bus Pass. All bus journeys are free and there is no fee.

December 2018

16 responses to “Discount Travel With a Disabled Coachcard”

  1. John smith says:

    Hell everyone, on this page it says a disabled persons national express coach card is £10 for a third of the price on their coach tickets, and lower down the page it says £2.50 P&P so that £12.50 all together, but when I click on the blue purchase here coach card it says £12.50 for a disabled persons coach card and £2.50 P&P so that’s £15 all together. I know it’s not much but is the coach card £10 or £12.50 plus £2.50 P&P.

    Many thanks

  2. Mrs Margaret embleton says:

    Hello I purchased my disabled card in 2020 at the start of the covid and I did not get a chance to ues it and now I cantravil again is there any chance I can claim a refund for a new card as I need to ues your company again now I need to book a ticket from Newcastle-upon-Tyne to London gatwick and back home on the 1st November and back 15 November thank you

  3. Richard Gildea says:

    Why are National Express not able to allow for ‘Carer’ discount as per ‘Railcard’ scheme?
    Carers are a necessary travelling companion in most instances of disablement.

    • Hello Richard,
      My information is a bit out of date and they might have changed their rules and regulations. please do check up on that.

      I agree this attitude is very much 20th century and I think they need to keep up to date with society. Their coaches are no good if you need a wheelchair but there are many people with other physical and mental issues where is carer is essential

  4. Michelle M says:


    Can you get disabled coach card if you are receiving PIP Personal Independence Payments

  5. Ann ward says:

    How do I prove I’m disabled? I suffer from epilepsy but apart from my monthly prescription & my local bus pass I have no other proof.

    • Hello,

      There are so many different types of disability. I have MS and am physically disabled, I have a Blue Badge, I use a mobility scooter, receive 100% mobility allowance from the DLA, I can only walk a few steps and it is slow progress.

      I suggest you talk to the epilepsy society re proof of disability

  6. rosslyn mcgee says:

    can you use the disabled coach card on the classic coaches or just national express

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