Unplanned flight incidents for my Travelscoot

Unplanned flight incidents for my Travelscoot

Damage to the footrest, its unusable

I think I’ve got a problem sorted then something happens and no amount of planning I do can possibly predict this. I have just returned from a five-week trip to Australia with seven flights. Call two of them problematic 🙁 just unplanned flight incidents for my TravelScoot. My mobility scooter was damaged by an airline twice in Australia.

Flight from Melbourne to Adelaide

The baggage handlers at Melbourne told me to fold up the Travelscoot, big mistake.  We landed and I saw the luggage being unloaded Next I see The Trike and it had been unfolded.

‘Oh that’s very kind and considerate of the baggage handlers’ I said.

When I got off the plane a stewardess said, ‘The baggage handlers lost a spring on the leg hinge. They were trying to unfold it for you’

‘Yeah it is a bit of a knack to unfold it’. Brute force or ignorance are unnecessary.

‘Oh shit but it’s not the end of the world’ I say to myself. At least I can ride it so I thought no more about it.

Flight from Uluru to Sydney

Unplanned flight incidents for my Travelscoot

Missing foot lock, look carefully

The Trike went onto the plane unfolded. As we landed at Sydney the heavens opened, there was an almighty thunderstorm and mistake number two.

The landing was bumpy and there was thunder and lightning. No one was allowed onto the tarmac until the storm was over. All the passengers had to wait for their luggage at the carousel. A wheelchair took me into the arrivals hall. Twenty minutes later our bags arrived, we put them onto a trolley.

Unplanned flight incidents for my Travelscoot

‘Where is the trike?’ The Wife asked me a few minutes later.

‘Ummmm, that is a good question. I don’t know. Do you think it could be in Outsize Luggage with my Rollator.

Both arrived a few minutes later. I put the battery into The Trike, turned the power on and drove out of the arrivals building. The Wife went ahead to get a taxi. All of a sudden the trike stopped, the power lights were now off.

She organises a large taxi. She looked for me saying ‘well where are you?’

‘It’s not working there is no power.’

Meanwhile someone jumped the queue and tried to take our taxi. Stress levels were now getting a bit too high.

I sat on The Trike where it had broken down, I cried and swore profusely. What was the matter with The Trike? I need it and its broken, it doesn’t work.

Four days later

I see the TravelScoot rep in Sydney. He fixes the spring but it breaks again a couple of weeks later. Also does a temporary fix by taping the electrical power lead into the throttle. He said the baggage handlers must’ve pulled The Trike by the electrical cables. The foot pedal has sheared off the frame and the damage is not repairable. The cause was stress to the metal when the Travelscoot was on the oversized luggage conveyor belt.

I could not have foreseen either problem

I just did as I was told. The problems and consequences of the damage are horrendous. Did any of you have unplanned incidents when your scooter or wheelchair was in transit and how did you move on?

Associated posts, incidents

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Its when the unexpected accident happensIts when the unexpected happens






October 2018


6 responses to “Unplanned flight incidents for my Travelscoot”

  1. jozee lee says:

    Hi Patrick, I’m very sorry to hear of these problems and can appreciate the stress it all caused. I wonder if, because of these problems, it might be best to fold the T/S into it’s carrybag at boarding gate so no one but you does the folding and unfolding? I’m off to Australia in 2 months with mine so this is very useful info.

  2. I hope that there are no more problems lurking, Patrick.

    When we moved from Wales to the US, my power wheelchair was shipped by container – and the removers forgot to switch the power off. Six weeks later and I had a flat battery.

    The local wheelchair company changed the battery – it worked for a month. Now, I have a dead wheelchair and a company refusing to service the machine as it was built in Germany (by Invacare).

    Their solution: buy a US bult machine from them.

    • Hello Roland,

      No matter how careful you are something unexpected occurs and it can leave you totally floored. I am dealing with an Australian airline but there is a 10 working day turnaround of every email. Total disgrace

  3. Judy says:

    So sorry to hear this. What in the world were those baggage handlers doing?? Clearly, not paying attention to what they were supposed to be doing.

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